Cancellation Policy
Effective Date: May 17, 2024
1. Order Cancellations
Orders can be canceled within 24 hours of placement for a full refund. After this period, cancellations are subject to approval based on order progress.
2. Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours with photos. We will offer a replacement or refund.
3. Non-Refundable Items
Customized or perishable items are generally non-refundable unless defective or damaged.
4. Return Process
Contact us at: Fruitpbk@gmail.com with your order details and reason for return.
Return shipping costs are the customer’s responsibility unless the error is ours.
Refunds are processed within 7 business days after receiving the returned item.
5. Late or Missing Refunds
If you haven’t received your refund after 7 days, contact your bank or payment provider. If issues persist, contact us at
Fruitpbk@gmail.com.